More of our Stores have opened.
Following the recent government announcement, more of our stores have reopened their doors.
The way we all shop is going to feel different for a while and we’re going to need your cooperation to keep everyone safe. After all, our priority is yours and our colleagues’ health.
With this in mind, we’re introducing a range of safety initiatives that we will need everyone to follow. From time to time, this may mean that you are inconvenienced, and we ask you to bear with us during this unprecedented period.
Please also be aware that not all stores will be able to open straight away, we urge you to check our website regularly in order to find the latest information relating to individual opening times. Some stores may also need to close temporarily if they become too busy, need to re-stock or just need to re-set their safety procedures.
Social distance shopping
To ensure a safe shopping experience we ask that wherever possible, you shop alone. Only bring one other person from the same household, if you need special assistance or if you need to bring your children with you.
You will notice, on arrival, that we have introduced new signage around the centre reminding you to stay at least 2 metres apart and to help you with queueing outside stores if necessary.
Individual stores will implement their own in-store safety guidelines.
Cleaning and safety precautions
As you might expect, we have a regular cleaning schedule, including touch points such as centre door handles, to make the whole centre is as safe as possible for you.
Some stores will also have new protective screens at key points such as checkouts.
Toilets & Lifts
The toilets have re-opened, but we will keep some cubicles locked to help with distancing. Please be mindful of others when using these facilities.
Please note that our lifts are temporarily out of use. We do apologise for any inconvenience this may cause.
For a list of our re-opened stores, click here.
Finally, we’d like to say a massive thank you to all our essential workers that have kept key stores open and running while we’ve been in lockdown, and to all the NHS and other key workers that have truly gone the extra mile over the past few months.